Outpatient Pharmacy Services FAQ:
Convenient pick up services for SVHS staff.
HOURS: Mon-Fri, 7am-7pm
Staff Pharmacists: Amy, Ann, & Debbie
Technicians – Iman, Maline, & Carolyn
Frequently Asked Questions:
Have our co-pays changed?
Co-pay changes for employees and their dependents who elect to take the prescription coverage through St. Vincent’s will be effective January 2013. [See January 2013 co-pay structure that was emailed to all employees.] Until then, the co-pay structure remains the same. More information will come from Human Resources in October.
Can we get a 90-day supply from the outpatient pharmacy?
Starting January 2013.
How do I transfer a prescription?
Simply call or stop down and see the pharmacy staff. They can call and transfer a prescription for you. Just provide your name and the prescription information.
Can patients/families/visitors, private physicians, AHIS, Gilbane, volunteers, etc. get their prescriptions filled at the outpatient pharmacy?
Yes, we have a full retail license. However, we do not currently have confirmed contracts with all the insurance companies... yet. We are working on finalizing contracts with many insurance companies. Before sending a patient down, please check with the outpatient pharmacy staff to ensure we accept the patient’s prescription insurance plan.
Which prescription plans are currently accepted?
• Anthem Blue Cross/Blue Shield (current prescription coverage through St Vincent’s)
• Express Scripts
• National Pharmaceutical Services (NPS)
• Prescription Solutions
• United Health Care (UHC)
Prescription plans coming soon:
• CT Medicaid
Can I pick-up after hours?
Please work with the outpatient pharmacy to fill and pay for prescriptions ahead of time. Then the outpatient pharmacy will deliver to the inpatient pharmacy and you can pick-up from the inpatient pharmacy.
What if patients are discharged on Saturday or Sunday?
Please work with the outpatient pharmacy to have patient’s prescriptions filled and paid for on Friday. The outpatient pharmacy can deliver to the inpatient pharmacy for pick-up there or work with nursing unit to have medications delivered there.
Can we buy over the counter (OTC) medications at the outpatient pharmacy?
Yes, we stock commonly requested OTC medications. We can also order you many other products... please check with the staff if you have a special request.
Does the outpatient pharmacy accept e-prescribing?
Yes. Physician offices can obtain instructions to set-up e-prescribing through Surescripts by contacting the outpatient pharmacy staff. Currently, neither Centricity/Enterprise (inpatient system) nor AllScripts (ED system) has the ability to send e-prescriptions.
Please feel free to stop by the pharmacy to have specific questions answered. We are located in the chapel corridor.