At St. Vincent’s Medical Center, we engage in many activities geared toward improving the quality of care we deliver. Our goal is safe, effective and patient-centered care that produces the best possible outcome for our patients and a swift return home without complication.

In addition to our focus on quality clinical care, we place a significant emphasis on improving teamwork and communication amongst our staff and with our patients and families. One example is our very successful and active “Patient and Family Advisory Board” which has been in place for several years. This team consists of former patients or family members who actively participate in hospital-wide quality teams and in decision making at all levels. We believe that creating a team that works well together is one of the best ways to ensure safe patient care. In addition to our own internal efforts to improve quality and safety, the Centers for Medicaid and Medicare Services and The Joint Commission have requested that hospitals collect and provide information on how they treat patients with heart attacks, congestive heart failure, pneumonia and patients undergoing certain surgical procedures. This data is publicly reported. Connecticut was the first state to achieve 100% participation by its hospitals nationally in this voluntary program, and St. Vincent's was one of the first participating hospitals in the state. Each medical condition has a number of treatment points that are considered highly recommended for appropriate patients, so that they have the best outcome possible during their hospital stay.

St. Vincent’s continuously monitors our performance with these measures. The following demonstrates our outcomes as they compare to national benchmarks set by The Joint Commission (see “key” at bottom of report card).

Please click here for our current Core Measures document (PDF)

For information about how St. Vincent’s performs in relationship to other State and National Hospitals, please click on the link to The Joint Commission website. Please note that because of the complexity of the data collection requirements, the information reported by the Centers for Medicare and Medicaid Services (CMS) and the The Joint Commission (TJC) reflects a hospital's performance in these areas seen six months to one year ago.

Please click here for the Joint Commission performance data