Trust St. Vincent's For Quality Care
Thank you for choosing St. Vincent’s Medical Center in Bridgeport, CT. While you are here, you can trust that our staff will do everything in their power to make your stay, whether for a visit or for medical reasons, safe and comfortable.
The Medical Center has achieved many designations and accreditations throughout the years.
Open and view St. Vincent's Medical Center's Quality Core Measures.
Safe, effective, patient-centered care
At St. Vincent’s we are proud of the relationships we as caregivers build with our patients and their families. We recognize that each person is an individual with unique concerns and needs. We strive to get to know you and learn what is important to you during your hospital stay.
Learn more about St. Vincent's commitment to patient satisfaction and loyalty.
Do you wish to report a concern
regarding safety or quality of care?
St. Vincent’s endeavors to provide excellent clinical and compassionate care to all we serve. If we have not met your expectations and you have a concern about quality of care or patient safety, please let us know.
Contact Darol Bates, Director of Patient Relations by phone at 203-576-5140, by email at firstname.lastname@example.org or in writing at 2800 Main Street, Bridgeport, CT 06606.
If you prefer, you may contact the Joint Commission. Any patient or member of the public may contact The Joint Commission to report concerns about the safety or quality of care. The Joint Commission can be reached by phone at: 630-792-5800, electronically at http://www.jointcommission.org/report_a_complaint.aspx or in writing at:
Customer Service Center
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Teamwork and communication
Our staff places significant emphasis on improving teamwork and communication between each other, our patients and family members. Every weekday morning, members of the management team “huddle” in the library for 15 minutes to discuss safety concerns and issues that have occurred during the past 24 hours. Additionally, unit-specific huddles are convened throughout the week to discuss safety and patient concerns on a particular floor or in a specific area of the hospital.
Ensuring the best possible outcomes
In addition to our own internal efforts to improve quality and safety, the Centers for Medicaid and Medicare Services and The Joint Commission have requested that hospitals collect and provide information on how patients with heart attacks, congestive heart failure, pneumonia and patients undergoing certain surgical procedures are treated. This data is publicly reported. Connecticut was the first state to achieve 100% participation by its hospitals nationally in this voluntary program, and St. Vincent's was one of the first participating hospitals in the state to participate. St. Vincent’s continuously monitors its performance with these measures.
St. Vincent's quality performance
The imbedded chart demonstrates St. Vincent's quality outcomes when compared to national benchmarks set by The Joint Commission (see “key” at bottom of report card).
For information about how St. Vincent’s performs in relationship to other State and National Hospitals, please click on the link to The Joint Commission website. Please note that because of the complexity of the data collection requirements, the information reported by the Centers for Medicare and Medicaid Services (CMS) and the The Joint Commission (TJC) reflects a hospital's performance in these areas seen six months to one year ago.
Read more about our Quality Core Measures and our Quality Data
Specialty Centers, Certifications and Accreditations:
- As part of the $160 million Master Facilities Project, St. Vincent’s opened its 125,000 square foot, cancer center in January 2010. The Elizabeth M. Pfriem SWIM Center for Cancer Care houses all outpatient oncology services.
- St. Vincent’s Oncology program has been awarded a full three-year accreditation with commendation by the American College of Surgeons Commission on Cancer (CoC) (2010).
- St. Vincent’s breast program has been designated a Breast Center of Excellence by the National Accreditation Program for Breast Cancer (NAPBC)( 2010).
- St. Vincent’s Family Birthing Center received Baby-friendly designation from the World Health Organization and UNICEF; the first hospital in Fairfield County and only the third in the State with such an honor (as of 2010).
- The Maternal/Fetal Medicine Unit opened at St. Vincent’s in 2010 and includes an antenatal testing area, ultrasound rooms, a galley for patients and families and a conference room, to better serve mothers-to-be.
- St. Vincent’s Special Care Nursery, level II center cares for babies more than 30 weeks gestation
- St. Vincent’s nursing staff received the Connecticut Nurses’ Association Excellence in the Workplace award for their continuous efforts to improve patient safety, to support best practices in geriatric nursing and to encourage the integration of evidence-based practice in their nursing care (2010).
- Certified as a Primary Stroke Center by the Joint Commission on Healthcare Organizations & State of Connecticut. Our Stroke center also received the American Heart Association Gold Award.
- In 2008 St. Vincent’s Medical Center received certification and the Gold Seal of Approval for healthcare quality from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) for its joint replacement program in both the hip and knee categories. The Joint Commission awarded St. Vincent’s this Disease-Specific Care Certification for total knee and total hip joint replacement, making St. Vincent’s the first hospital in New England.
- St. Vincent’s named a Bariatric Center of Excellence by the American Society for Bariatric Surgery (ASBS) and Surgical Review Corporation
- 2010 National Excellence in Healthcare GOLD Award from Professional Research Consultants, Inc. (PRC) for Emergency Care Services for decreasing waiting time and improving patient satisfaction
- 1st Hospital in state to Go Green, by adopting non-toxic cleaning products and building materials
- 1st Hospital in state to successfully go Smoke-Free in 2006.
- Winner of American Lung Association’s Breath of Life Award in 2009 for being a leader among hospitals in adopting smoke-free policies
- Among the first organizations in the state to go Bottled Water-Free and Styrofoam Free
- Cancer prevention, education and support through 34 programs of SWIM Across the Sound fundraising campaign
- Invasive Cardiology/Angioplasty/Primary Angioplasty for Heart Attacks
- Open Heart Coronary Artery Bypass Surgery & Minimally Invasive Bypass/Valve Repair/atrial fibrillation
- Orthopedics/Total Joint Replacement (Shoulder, Hip, Knee/Joint Replacement Program). Joint Commission-certified Hip/Knee-1st in state.
- Accredited by Joint Commission on Accreditation of Healthcare Organizations
- Senior Services (geriatric assessment/care, Club 50/Boomers Club)
- SWIM Women’s Imaging Center
- Trauma: Designated Level II Trauma Center
- St. Vincent’s Center for Wound Healing with two hyperbaric chambers