Patient Satisfaction & Loyalty
At St. Vincent’s we are proud of the relationships we as caregivers build with our patients and their families. We recognize that each person is an individual with unique concerns and needs. We strive to get to know you and learn what is important to you during your hospital stay.
Our patients consistently rank us higher than the national and Connecticut state averages for HCAHPS* for Overall hospital rating and Willingness to recommend the hospital to others. We rely on our patients to tell us how we are doing therefore we have several ways of obtaining and measuring patient feedback. This allows us to continuously focus on providing our patients and their families with an exceptional experience.
* Hospital Consumer Assessment of Healthcare Providers and Systems